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Privacy Policy

Your privacy is important to us. At Yayasan Pendidikan Insani, we are committed to respecting and protecting your personal information and complying with any applicable law and regulations. This policy explains how we collect, use, and safeguard your information when you interact with us through our website https://insani.my and other platforms we manage.  

Information We Collect
We collect both “voluntarily provided” and “automatically collected” information:  

  • Voluntarily provided information: Any information you actively provide, such as when registering for programs, subscribing to updates, donating, or contacting us.
  • Automatically collected information: Data that your device sends when accessing our website, such as your IP address, browser type, and browsing activity.  

Types of Data We Collect 

  • Log Data: Includes IP address, browser type, visited pages, time and date of access, and other relevant technical data.  
  • Device Data: Information about your device, such as device type, operating system, and geo-location data (when allowed by your settings).  
  • Personal Information: When interacting with us, you may provide:  
    • Name  
    • Email address  
    • Phone number  
    • Mailing address  
    • Social media profiles  

How We Use Your Information

  • We use your information for the following purposes:  
  • To deliver and improve our services, including our Early Intervention Programs and family support services.  
  • To communicate with you regarding your participation, donations, or volunteering activities.  
  • For administrative purposes, such as record-keeping and managing your requests.  
  • For marketing, promotions, or fundraising campaigns, but only if you opt-in to such communications.  
  • To ensure the safety and security of our website and services.  
  • To comply with legal obligations or handle disputes, if necessary.

Volunteering and User-Generated Content
If you participate as a volunteer or submit content (such as testimonials) to be published on our website or social media channels, this information may be publicly accessible. Please ensure that the content you share is appropriate for public distribution and that you are comfortable sharing it with the general public. 

Security of Your Information
We take all reasonable measures to protect your personal data from loss, theft, unauthorized access, and misuse. However, please be aware that no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.  

How Long We Keep Your Information  
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. For example, if you create an account with us, we will keep your data for as long as your account remains active. We may also retain certain data to comply with legal or reporting obligations.  

Children’s Privacy
Our services are primarily aimed at supporting children with autism, but we do not knowingly collect personal information from children directly. All data collected is provided by parents, guardians, or legal representatives.  

Disclosure to Third Parties
We may share your personal information with:  

  • Third-party service providers (such as payment processors or IT support) to help deliver our services.  
  • Regulatory authorities, if required by law.  
  • Marketing and analytics partners to improve our outreach (only with your consent).  
  • Business partners or donors, but only to the extent necessary to manage collaborations.
  • Third-Party Services: Our website may link to external platforms (e.g., social media such as Facebook a.k.a META, data analysis platforms such as GoogleAnalytics or payment portals such as CHIP IN). Please review their privacy policies, as we are not responsible for their practices.  

Your Rights and Control Over Your Data  

  • Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if necessary.  
  • Marketing Preferences: If you have opted-in to receive marketing communications, you may opt-out at any time by contacting us or using the “unsubscribe” link provided in the communication.  
  • Deleting Your Information: You may request that we delete your personal information unless we need to retain it for legal or operational purposes.  

Cookies and Tracking
We use cookies to improve your browsing experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.  

Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website or email, where appropriate.  

Contact Us 
If you have any questions, concerns, or requests related to your privacy, please contact us:  

Yayasan Pendidikan Insani
44 Persiaran 3, Bandar Baru Selayang, 68100 Batu Caves, Selangor  
+6 03 6128 1242 / 019 381 1601  
insaniautism@gmail.com

This privacy policy is effective as of 14 October 2024.